Why teams switch: AI and custom tools included, no 6-month contract, self-hosting if you want it.
In Kommo you integrate via webhooks or the Salesbot no-code builder. In Omra you write your own Python tool and the AI agent executes it. Real automation — not assembling flows from blocks.
Kommo was built as a sales-pipeline CRM with AI bolted on as a paid module. Omra is AI-first from day one: every chat can run through an agent with tools, no extra subscription.
Kommo demands 6 months upfront ($450 minimum). Omra is monthly with no commitment.
If customer data must stay inside your infrastructure — Omra installs on your Proxmox/Docker server in an hour. Kommo is cloud-only.
AFIP (Argentina taxes), Mercado Pago, Avito, Class365 — native tools. In Kommo they're third-party marketplace integrations, often paid.
| Kommo | Omra | |
|---|---|---|
| Starting price | $15/user/mo × 5 × 6 months = $450 upfront | Monthly, no contract |
| AI agent | Paid add-on (price not published) | AI Pilot included |
| Code-based custom tools | No — webhooks and no-code only | Python executed in our sandbox |
| MCP server | No | Yes — Cursor / Claude Code / OpenAI Responses connect natively |
| WABA via partners | WABA + non-WABA via neonize (for micro-SMBs without subscription) | |
| Avito | Via third-party integrations | Native channel, AI auto-replies out of the box |
| SMS | Twilio (paid per SMS) | Via your Android phone (free for the operator) |
| AFIP / Mercado Pago / Class365 | Not covered | Ready-made tools |
| Sales pipeline | Mature, deal-centric | Kanban + funnel, deal-fields in progress |
| Integration marketplace | 100+ installs | In development |
| Mobile app | Mature iOS/Android | In development (Android app for SMS-bridge exists) |
| Self-hosted | No | Proxmox LXC + Docker compose |
| UI languages | EN/ES/PT/DE/IT (RU dropped after the amoCRM split) | RU + ES + EN |
⏱ 2-4 hours for teams of up to 10
Free onboarding call: we review your Kommo setup and build a migration plan for your team.
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