Migration guide

From Kommo to Omra

Why teams switch: AI and custom tools included, no 6-month contract, self-hosting if you want it.

Real cost for a 5-person team:
Kommo $900
  • • $15 × 5 users × 12 months = $900
  • • AI Agent add-on: not publicly priced (~$30-50/mo)
  • • 6 months minimum upfront
Omra 2026
  • • Starter plan — TBD (2026 launch)
  • • AI Pilot included, fair-use cap
  • • Custom tools and self-host option free
  • • No mandatory contract

Custom Python tools per company

In Kommo you integrate via webhooks or the Salesbot no-code builder. In Omra you write your own Python tool and the AI agent executes it. Real automation — not assembling flows from blocks.

AI at the core, not an add-on

Kommo was built as a sales-pipeline CRM with AI bolted on as a paid module. Omra is AI-first from day one: every chat can run through an agent with tools, no extra subscription.

No 6-month contract

Kommo demands 6 months upfront ($450 minimum). Omra is monthly with no commitment.

Self-hosted option

If customer data must stay inside your infrastructure — Omra installs on your Proxmox/Docker server in an hour. Kommo is cloud-only.

Local LATAM / RU integrations

AFIP (Argentina taxes), Mercado Pago, Avito, Class365 — native tools. In Kommo they're third-party marketplace integrations, often paid.

Side-by-side facts

Kommo Omra
Starting price $15/user/mo × 5 × 6 months = $450 upfront Monthly, no contract
AI agent Paid add-on (price not published) AI Pilot included
Code-based custom tools No — webhooks and no-code only Python executed in our sandbox
MCP server No Yes — Cursor / Claude Code / OpenAI Responses connect natively
WhatsApp WABA via partners WABA + non-WABA via neonize (for micro-SMBs without subscription)
Avito Via third-party integrations Native channel, AI auto-replies out of the box
SMS Twilio (paid per SMS) Via your Android phone (free for the operator)
AFIP / Mercado Pago / Class365 Not covered Ready-made tools
Sales pipeline Mature, deal-centric Kanban + funnel, deal-fields in progress
Integration marketplace 100+ installs In development
Mobile app Mature iOS/Android In development (Android app for SMS-bridge exists)
Self-hosted No Proxmox LXC + Docker compose
UI languages EN/ES/PT/DE/IT (RU dropped after the amoCRM split) RU + ES + EN

How to migrate your data

⏱ 2-4 hours for teams of up to 10

  1. 1 Export leads and deals from Kommo: Settings → Import/Export → CSV
  2. 2 In Omra: Team → Import CSV (auto field mapping)
  3. 3 Connect messengers: Telegram/WhatsApp/IG free, ~5 minutes per channel
  4. 4 Reconfigure Salesbot → Custom Python tool or AI Pilot prompt
  5. 5 Webhooks: duplicate config (we'll help)
  6. 6 Archive Kommo (don't delete — keep it for a month as backup)
Free onboarding call: we review your Kommo setup and build a migration plan for your team.

FAQ

Why are you cheaper than Kommo?
We're not cheaper — we charge differently. Kommo's base plan is $15/user but AI is extra and you commit to 6 months. We include AI and custom tools in the starter plan, monthly. For a team of 5, the annual difference is ~$300-400.
Can I migrate chat history?
Leads + deals + contacts migrate via CSV. Message history stays in Kommo (their API limitation). In practice this isn't a problem — old chats are rarely needed, active conversations restart through connected messengers.
Do I have to rewrite Salesbot flows?
Not necessarily. AI Pilot in Omra usually replaces 80% of no-code flows with a single prompt. Complex branching scenarios are rewritten as Custom Python tools, which gives you more flexibility. We help during onboarding.
Is self-hosted available?
Yes. Stack: Proxmox LXC + Docker Compose. Minimum requirements: 2 vCPU, 4 GB RAM, 50 GB disk. Installation via docker-compose up — about 30 minutes.
What about support?
Support via a Telegram chat (we reply in LATAM or MSK business hours). No ticket system — message us as you would normally; for complex cases we impersonate into your account.

Ready to try the migration?

Free onboarding call: we review your Kommo setup and build a migration plan for your team.

Book a review