Migration guide

From Wati to Omra

Wati is WABA-strong but WABA-only. Omra is a multi-channel inbox covering WhatsApp (WABA + non-WABA), Telegram, Instagram (personal + business), SMS and Avito, plus real AI agents with Python tools.

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Cost of Wati's WABA-only solution:

Wati $1788

• $149/mo Pro plan = $1,788
• WhatsApp Business API only
• + Meta tariffs per message on top
• KnowBot RAG limited to documents

Omra 2026

• Starter plan — TBD
• WA + TG + IG + SMS + Avito included
• AI Pilot + Custom Python tools

Not WhatsApp only

Wati is a niche WABA product. If your customers also write on Telegram, Instagram, SMS or Avito — you end up with a second inbox. Here everything is one place, leads and history shared.

Python tools instead of webhooks

Wati automation goes through webhooks + n8n/Zapier. Here you write your own Python tool and the AI agent executes it — orders of magnitude more flexible.

Non-WABA option

Wati is WABA-mandatory: number verification, Meta tariffs per message, 24h customer-service window. We support non-WABA via neonize for micro-SMBs whose WABA economics don't pencil out.

Side-by-side facts

	Wati	Omra
Price	$59 / $149 / $349 per month	TBD (2026)
Channels	WhatsApp Business API only	WA + TG + IG + SMS + Avito
Non-WABA WhatsApp	No	Via neonize
AI agent	KnowBot (RAG over documents)	AI Pilot + Custom Python tools
MCP server	No	Yes
Local LATAM/RU integrations	No	AFIP/MP/Avito/Class365
WABA broadcasts	Mature template flow	Basic
Self-hosted	No	Proxmox/Docker

How to migrate

⏱ Half a day

1 Export contacts from Wati: Settings → Export
2 In Omra: Team → Import CSV
3 Reconnect WABA number (Meta moves the provider — no downtime)
4 Reconfigure chatbot flow → AI Pilot prompt + Custom tool
5 One week of parallel operation

Free onboarding call: we review your Wati setup.

FAQ

Can I use the same WABA number?

Yes. Just switch the provider in Meta Business Manager (Wati → us). No rebranding for customers, no downtime.

What about template messages?

Templates live on Meta's side, not Wati's — they transfer automatically when the provider switches.

Are you also WABA-only?

No. WABA is one channel alongside non-WABA WhatsApp, Telegram, Instagram, SMS and Avito. You can mix them.